FREQUENTLY ASKED QUESTIONS
What is Online Giving?
Online Giving is an easy and convenient way to support Round Top Baptist Church. The benefits of using Online Giving include the convenience of being able to give from anywhere at a time that is convenient for you, not having to write checks, and the ability to set up recurring donations so you don’t miss an opportunity to give when you are away from the church.
How does the church process online donations or online payments?
RTBC uses PayPal to process credit card and direct withdrawal donations. PayPal handles all of the security necessary for processing the transaction and then transfers the money into the church’s bank account. The church receives an instant notification about the donation. Our treasurer is able to enter those donations into the normal giving record just like donations given on Sunday mornings.
How secure is online giving/payments?
PayPal is a secure way to make a payment with your credit card or bank account information because this information is only processed on PayPal’s secure system. The church never sees or has access to your credit card or bank account information. You can see more information about PayPal security here.
Will the information I provide be kept private?
We take your privacy very seriously. When you make a donation, the treasurer receives an email with your name, the donation code/type, the amount of your donation, your email address, and your mailing address.
How can I keep track of my online giving?
You will receive a regular giving statement from the church which lists all donations you have given (online and in person). If you have a PayPal account then you can also see a record of your donations by looking at your account history. All donations using your credit card will show up on your credit card statement clearly marked from Round Top Baptist Church.
Why is a “Shipping Address” mentioned in the process?
The “Shipping Address” is the address that is emailed to the church for our records. We require this so that we can provide you with the documentation necessary for your taxes. We cannot change the wording of this aspect of PayPal so hopefully it does not cause too much confusion.
Why does Round Top Baptist Church accept Credit Card payments?
We accept credit card payments because of the convenience and security that credit cards provide for sending money over the internet. We do not want anyone to go into debt when making a donation to the church and would strongly counsel against using credit cards if this is your situation.
Can I make an anonymous donation?
There is no way to make an anonymous donation through the use of online giving because PayPal does not have the ability to process anonymous donations. The treasurer at the church is the only one who knows who makes donations and the amount of the donation.
Do I need my own PayPal account?
There is no need for a PayPal account if you wish to make a one-time donation or single payment using your credit card. You will need a PayPal account to make a recurring donation or to make a donation directly from your bank account. If you do not already have a PayPal account and use the recurring donation option, then you will be prompted to set up a PayPal account during the process.
Is there any charge or fee to me for this service?
No. You select the dollar amount for your donation. That is the dollar amount that will be charged and your entire donation is tax deductible. The church pays a nominal fee to PayPal for the convenience and security of the service.